By Stephen C. Lundin
You can change the environment in the workplace through the following four practices:
- Choose Your Attitude
-
-
-
-
-
- If you don’t get this one down, the other steps do not matter.
- You always have a choice about your attitude.
- You don’t choose your work but you can choose to enjoy your attitude about the work you do.
- You can choose the kind of day you’ll have.
- Each of person is an artist, creating their day as they go along.
- To take no action is to fail for sure.
- Things won’t get better until we make them better.
- Choose your attitude every day, and choose it well.
- If you want to change your culture, change your conversations.
- Bring your best qualities to work, it is our choice.
-
-
-
-
- Play
-
-
-
-
-
- Enjoy your work.
- Have fun at work.
- Happy people treat others well.
- Post signs to have fun and make work a fun environment.
- You can be serious about your work without being so serious.
-
-
-
-
- Make Their Day
-
-
-
-
-
- Find ways to engage people and involve them – make their day.
- The attitude must be inclusion.
- Engage your customers.
- Go above your normal responsibilities with your customers.
- Don’t make others think they are a bother for making you do your job.
- Serving customers well makes a big difference.
-
-
-
-
- Be Present
-
-
-
-
-
- Show them instead of just telling them.
- Focus on where you are now.
- The past is history, the future is a mystery, and today is a gift, which is why it’s called the present.
- Efficiency is not always wise when you need to be there for another person. Put down the phone, close the computer, ignore the text, don’t think of other things, and be present with that person at that moment.
-
-
-
-
- You must lead yourself before you can lead others.
- It starts with you, not others.
- Your words affect how you act.
- Lead by example.
- It feels better to achieve something positive instead of avoid something negative.